Friday, October 30, 2020

Communication Tips for Your Business in 2020

2020 has been a challenge for many small businesses across the country so far! That much is for sure, but we will all get through this together! That being said, our bank at the Lake of the Ozarks is here to give your business a few communication tips for 2020 in this week's blog. You should be able to have a strong, reliable relationship with the Lake of the Ozarks bank you choose for your business. Here at First Bank of the Lake, we put YOU first. If you are interested in hearing about how our business savings and money market accounts will help you make the MOST of your excess cash flow, give us a call today. We can be reached at (573) 348-2265. 


Communication Tips for Your Business in 2020 

Clear communication is EVERYTHING when trying to run a business successfully and 2020 has brought unique challenges to business owners when it comes to communicating with your team and customers. Read on for a few tips that can help you IMPROVE your communication.

Communicate with your team in APPROPRIATE ways.

Clearly, 2020 has brought some new changes to many businesses, some have gone completely remote, meaning everyone works from home. This can make communication tougher, but there are a few ways you can keep in contact with your team in a positive manner, such:

  • Hold weekly Zoom or video chat meetings with a clear agenda each time.
  • Monitor your tone when sending emails and make sure you are communicating in a positive and professional manner.
  • Be understanding about your employees' time commitments and if you have to call, ask if it is a good time to talk. If it isn't, see about scheduling a time that works for both of you.
Implementing methods like this can make for a positive virtual work atmosphere.

Prompt responses to your customers are KEY.

Don't let the challenges of 2020 bring down your customer service at all. Now is the time to improve your customer service! If you miss a call from a customer, return it as quickly as possible. If you receive an inquiry from a potential customer online, whether it be on a social media platform or your website, do your best to respond to it as soon as you can.

Listen, Listen, and LISTEN.

Be sure to listen to both your employees and customers in an active manner. Don't get into the habit of talking too much and not listening enough. When it comes to customer issues, sometimes listening is all it takes to fix a problem. When it comes to employee issues, you may be surprised how much it will mean to your employees just to be heard.




Business Savings & Money Market Accounts at First Bank of the Lake

Make the most of your excess cash flow.

Start saving toward your business goals. Earn competitive rates while enjoying the flexibility to access your money when you need it. Get more value and earnings for your business savings, start today. 

Business Savings Account

Earn a competitive rate to grow your company’s funds quickly and securely!

  • $500 Minimum Opening Deposit
  • Competitive interest rate
  • Interest compounded quarterly
  • Only $200 minimum balance to avoid a monthly fee of $2
  • Up to 6 preauthorized transfers allowed per statement cycle
  • $1 charge for each transfer or withdrawal over 6
  • FREE Online Banking
  • FREE Business Mobile Banking
  • FREE eStatements

Business Money Market Account

Maximize your earning potential – Earn higher rates on higher balances!

  • $500 Minimum Opening Deposit
  • Competitive interest rate for balances below $24,999.99
  • Higher interest rates with balances of $25,000 or more
  • Interest compounded quarterly
  • Only 1,000 minimum balance to avoid a monthly fee of $10
  • Up to 6 preauthorized transfers allowed per statement cycle
  • $10 charge for each transfer or withdrawal over 6
  • FREE Online Banking
  • FREE Business Mobile Banking
  • FREE eStatements

Competitive rates and personalized service make First Bank of the Lake the ideal business banking partner. Let’s save up. Starting today. 

We can help your savings grow while you’re busy growing your business.

Talk to one of our Business Banking experts today!

Meet Our Team


Interested in Partnering With First Bank of the Lake For Your Business Banking?

All of us here at First Bank of the Lake hope that you found this blog enlightening and helpful when it comes to communicating at your business! Are you a business person looking for a good solid banking relationship? We are sure we can help here! We have sole proprietor, LLC, or corporate accounts in both checking and savings. To learn more about how we can help your business succeed, please call us at 573-348-2265.




First Bank of the Lake - Striving For Excellence
Member FDIC. 


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Located at the entrance to the Osage Beach Premium Outlets!

4558 Osage Beach Parkway

Suite 100
Osage Beach, MO 65065

(573) 348-2265

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